Therapy in Newport News, VA

Our Newport News counseling center offers a wide range of mental health services designed to support individuals, couples, and families through life’s challenges. Whether you’re looking for individual therapy, couples therapy, or family therapy, we can help. Our goal is to help you feel more connected, emotionally safe, and empowered.

Consistency is an important part of the counseling process. To help you get the most out of your work together, we schedule regular weekly sessions on the same day and time each week. This consistency supports steady progress and helps you build the momentum that makes therapy truly effective.

• $125 per hour with Student Interns
• $175 per hour with Therapists 
• $225 per hour with Specialty Certified Therapists 
• $425 per hour with Dr. Elizabeth Polinsky

We do not take insurance and are not connected with Military One Source or the VA. All providers are out-of-network providers, which means that they do not bill insurance. We are happy to offer you the necessary paperwork (superbill) to file with your insurance provider for possible partial or full reimbursement. 

​Please know that not all insurance plans offer reimbursement and that some may have a deductible or an allowable amount. It is best to call the number on the back of your insurance card and speak to a representative about what your specific benefits are. In addition, insurance companies typically only reimburse if the client has a diagnosable mental health condition. Your provider can talk this through with you at any time.

Medicare: Communicate & Connect Counseling does not participate in any health insurance plans, HMO plans or panels, and cannot accept Medicare in any form. Clients of Communicate & Connect Counseling cannot attempt reimbursement of services through Medicare. Services provided by Communicate & Connect Counseling are not covered under Medicare, and no Medicare payment will be made or accepted for any reason.

Have questions about using your insurance for therapy? It is best to call the number on the back of your insurance card and speak to a representative about what your specific benefits are.

When you begin counseling, you are given a recurring weekly appointment time that is reserved just for you. Consistent weekly sessions are the most effective for counseling results, and some clients even benefit from meeting twice per week.

If you need to cancel or reschedule, we require at least 48 hours’ notice. Cancellations or changes with less notice or missed (no-show) appointments are charged the full session fee. In rare situations, your therapist may choose to waive the late cancellation fee one time per calendar year at their discretion.

If more than two sessions are missed within six months, your therapist may talk with you about whether this is the right time for counseling, and your weekly spot may be offered to another client who can attend more regularly.

The exception is Dr. Elizabeth Polinsky, who only works with clients who are willing to be videotaped for training purposes. She works with clients on a weekly basis and has a reschedule-only policy. We are happy to provide more information about this should you wish to work with her.

For individuals requiring intensive counseling, rescheduling is allowed up to two weeks before your date, and your non-refundable deposit will be applied to your new date. Cancellations after the two-week window are charged the full cost of the intensive.

Yes. Newport News is home to one of the largest shipyards in the world and sits close to several military bases, so we work with these families often, and we’ve built our practice around understanding what that life actually looks like.

Our therapists have specialized training in military and veteran couples counseling, and we understand the specific strain that comes with rotating shifts, long deployments, and the stretches of reconnecting afterward that aren’t always as easy as they sound.

Whether it’s the distance of a deployment, the unpredictability of a shipyard schedule, or the adjustment of a homecoming, we help couples and families stay connected through it, not just get through it.